Video Downloader

Phoenix Group Cuts Asset Retrieval Time by 90% with ALVAO

102.356 viewsDuration: 1:27

Watch on YouTube Go to channel

Description

How can a large enterprise transform its operations by expanding from traditional IT management to full Enterprise Service Management (ESM)? In this ITSM & ITAM Customer Success Story, Lukáš Fuxa (ITSM Expert at Phoenix Group) explains how replacing manual, paper-based tracking with a centralized CMDB and consolidating service management across IT, HR, and Facilities into ALVAO reduced asset inventory audit times by 80%—from 10 days down to just 2. Read full case study: https://www.alvao.com/en/references/retail/phoenix #customerexperience #customerfeedback #customersatisfaction #itassetmanagement #itservicemanagement #pharmaindustry

Videos

Hardware Asset Management (HAM) with ALVAO

Hardware Asset Management (HAM) with ALVAO

Track and manage the entire IT asset lifecycle—from procurement to disposal—across all physical hardware and…

867 views

Manage IT Helpdesk - Technical issue

Manage IT Helpdesk - Technical issue

ALVAO Service Desk provides a single point of contact for all in-company requests. The IT team gains an overview of the…

2,6 B views

How ITAM & ITSM Strengthen Cyber Security and Compliance

How ITAM & ITSM Strengthen Cyber Security and Compliance

Strengthen your cybersecurity posture and streamline audit compliance by aligning IT Asset Management (ITAM) and IT…

183 views

Integration of Knowledge Base with SharePoint

Integration of Knowledge Base with SharePoint

Unify your enterprise knowledge by integrating SharePoint directly into the ALVAO Knowledge Base. Instead of switching…

336 views

Autogenerated asset tree in ALVAO Asset Management

Autogenerated asset tree in ALVAO Asset Management

Use this tutorial to quickly and easily automate the creation and updating of objects in the object tree according to…

257 views

Sync Tickets Between Jira and ALVAO Service Desk

Sync Tickets Between Jira and ALVAO Service Desk

Connect your Service Desk and Development teams with the ALVAO Jira Connector. Seamlessly integrate ALVAO Service Desk…

217 views

How ALVAO transforms IT in Stock Spirits

How ALVAO transforms IT in Stock Spirits

For over 85 years, the company has produced traditional spirits, and liqueur bitters, and successfully acquired and…

103 views

ALVAO Automatic Content Translation

ALVAO Automatic Content Translation

Learn more about the new version of ALVAO (25.1) - https://www.alvao.com/en/blog/whats-new-alvao-25-1 Product links:…

238 views